Privacy Policy
A LEGAL DISCLAIMER
Effective Date: 29th January 2025
Company Name: ZRN Blinds
Company Address: Winston House, Church hill Road, East Barnet EN4 8SZ
Contact Email: info@zrnblinds.co.uk
Contact Number: 07776234698
At ZRN Blinds, we are committed to protecting and respecting your privacy. This policy explains how we collect, use, and safeguard your personal data when you use our website zrnblinds.co.uk, request a quote, or interact with our services.
1. What Information We Collect
When you interact with our website or services, we may collect the following data:
1.1 Personal Information You Provide
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Name
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Email Address
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Phone Number
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Home or Business Address (for consultation or installation requests)
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Window Measurements, Preferences, and Any Other Details Related to Your Inquiry
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Images or Videos (if uploaded via our quote form)
1.2 Automatically Collected Information
When you visit our website, we may automatically collect:
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IP address
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Browser type and version
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Pages visited and time spent on our website
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Cookies and tracking data for analytics
2. How We Use Your Information
We use your personal data for the following purposes:
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To process your quote request – We use your information to provide pricing, product recommendations, and consultation services.
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To communicate with you – We may contact you via phone, email, or WhatsApp to discuss your inquiry or provide updates.
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For appointment scheduling – If you request an on-site consultation, we may use your address to schedule a visit.
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To improve our website and services – We analyze data to enhance user experience and website performance.
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Marketing and Promotions (with consent) – If you opt in, we may send you special offers, discounts, or product updates.
3. Legal Basis for Processing Your Data
Under UK GDPR, we rely on the following lawful bases for processing your data:
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Performance of a Contract – When you request a quote or purchase a product, we process your data to fulfill our agreement.
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Legitimate Interest – To improve our services, respond to inquiries, and provide customer support.
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Consent – If we send marketing emails, we will obtain your explicit consent (you can opt out at any time).
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Legal Obligation – When we are required to keep records for tax or legal compliance.
4. How We Share Your Data
We do not sell or rent your personal data. However, we may share your data in the following circumstances:
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Service Providers – With third-party companies that assist in website hosting, payment processing, or delivery of services (e.g., installation partners).
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Legal Requirements – If required by law or to enforce our terms and policies.
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Business Transfers – If our company is acquired or merged, your data may be transferred as part of the business assets.
All third parties handling your data are required to comply with data protection laws and maintain confidentiality.
5. Data Storage and Security
We implement strong security measures to protect your data from unauthorized access, loss, or misuse. This includes:
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Encryption of sensitive data
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Secure servers and firewalls
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Restricted access to personal information
We retain your personal data only as long as necessary to fulfill the purposes outlined in this policy or as required by law.
6. Your Rights Under UK GDPR
As a UK resident, you have the following rights regarding your personal data:
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Right to Access – Request a copy of the personal data we hold about you.
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Right to Rectification – Request corrections to inaccurate or incomplete data.
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Right to Erasure (“Right to Be Forgotten”) – Request deletion of your data when it is no longer necessary.
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Right to Restrict Processing – Ask us to limit how we use your data.
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Right to Data Portability – Request a transfer of your data to another provider.
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Right to Object – Object to processing based on legitimate interests, such as direct marketing.
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Right to Withdraw Consent – If you have given consent, you can withdraw it at any time.
To exercise any of these rights, please contact us at info@zrnblinds.co.uk.
7. Cookies and Tracking Technologies
We use cookies to enhance your browsing experience. You can manage or disable cookies in your browser settings.
8. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for their privacy practices, so please review their policies before providing personal data.
9. Updates to This Privacy Policy
We may update this policy from time to time. Any changes will be posted on this page with an updated effective date.
10. Contact Us
If you have any questions about this Privacy Policy or how we handle your data, you can contact us at:
📧 Email: info@zrnblinds.co.uk
📞 Phone: 07776234698
📍 Address: Winston House, Church Hill Road, East Barnet EN4 8SZ
If you are not satisfied with how we handle your data, you also have the right to file a complaint with the UK Information Commissioner’s Office (ICO) at www.ico.org.uk
This Privacy Policy ensures compliance with UK GDPR and the Data Protection Act 2018 while keeping it user-friendly for your customers. Let me know if you need any modifications! 😊
